Shipping & Returns
All orders placed through TransferFactorMax.com are fulfilled directly by 4Life Research USA, LLC from their facility in Sandy, Utah. Shipping rates, delivery times, and the return process are governed by 4Life's standard policies — summarized below.
Shipping
Domestic (United States)
- Standard shipping: Calculated at checkout based on weight and destination. Free shipping is included on most orders over $100.
- Delivery time: Typically 2–5 business days after the order is processed.
- Carrier: 4Life Research ships via USPS, UPS, or FedEx depending on destination and order weight.
International
4Life Research ships to many countries worldwide. International shipping rates, customs duties, and delivery times vary. See the checkout page for available destinations.
Auto-Ship
You can subscribe to Loyalty Auto-Ship on the order page, which automatically delivers a fresh bottle of Transfer Factor Max each month at $111. As a 4Life Loyalty Program member you earn 15% back in Loyalty Points on every order — redeemable for free products — plus free shipping benefits. Auto-Ship can be modified, paused, or cancelled anytime through your 4Life account. There is no minimum commitment.
30-Day money-back guarantee
Every purchase is backed by 4Life's 30-Day Money-Back Guarantee. If you're not satisfied for any reason, return the product (opened or unopened) within 30 days of purchase for a full refund of the product cost. Shipping is non-refundable.
Returns
Returns are processed by 4Life Research directly. To start a return:
- Contact 4Life customer service to request a Return Authorization (RA) number. You can reach them through your 4Life account or by phone.
- Pack the product securely. Include your RA number visibly on the outside of the package.
- Ship to the return address provided by 4Life customer service. Use a trackable shipping method — we recommend keeping your tracking number until the refund is processed.
- Refunds are typically processed within 7–14 business days of 4Life receiving the return, credited to the original payment method.
Damaged or incorrect orders
If your order arrives damaged or you receive the wrong product, contact 4Life customer service within 7 days of delivery. They will arrange a replacement at no additional cost.
Questions
For questions about a specific order, return, or shipping issue, contact 4Life customer service directly through your 4Life storefront or through the contact form on this site for general inquiries.